• Hybrid Support Model This employs a mix and match approach wherein various services are clubbed to meet the organizations various requirements. An example would be, a managed IT services client could probably need both application support and development work. These support teams could be either be split between off-shore and on-site.
• Managed Service Model This model attributes the highest roles and responsibilities to MSPs as they are in charge of its entire IT infrastructure. Hence, in this model, the organization can feature few or no IT resources, and the MSP is solely responsible for all the services.
• Application Support Model This model offers technical service to rectify application issues and employs either basic help desk service or in-depth tech, help model. It could also extend to staff augmentation services, which involves adding on-site IT staff, purely based on the technical expertise/skill set needed and pay calculated for hours put in at work.
• Flexible Model Suitable for small businesses, this model offers a package that involves selecting a smaller IT support aspect at reasonable rates and doesnt feature any dedicated resources for issue resolution. The pricing model offers support based on a fixed number of hours monthly or yearly.

Managed IT service providers (MSPs) must continuously stay updated with respect to the latest technology trends. MSPs need to plan the software they plan to leverage now and in the future as they offer high-grade project management support and outsourcing models for big organizations.

More info: What is Infrastructure Management